NewKYC Desk: verify customers on their behalf

Developed for the African market

Real people in. Fraud out.

One platform reads the document, proves the person is live, matches their face and checks the national registry. Genuine customers are through in seconds. Everyone else stops at the door.

Get Started Talk to us

50M+verifications completed

99.98%facial recognition accuracy

2 secondsprocessing time

Try it: pick a customerIllustrative example

Front of the ID

Selfie8 of 8 frames live

Passed:Document readKenya · National ID
Passed:Document checksNo signs of tampering
Passed:LivenessLive person
Passed:Face matchMatches the ID photo
Passed:National registryRecord found
Passed:AML screeningNo matches

ApprovedEvery check passed.

Why Authenticalls

Onboarding is your front door.

It should open fast for real customers and stay shut for everyone else.

One partner for a global coverageOne integration covers documents and national databases in every country you operate in, instead of a new provider per country.

Built in-houseDocument reading, liveness, face match and voice match are developed by our own team. That is how we keep accuracy high and prices low.

Beyond the smartphoneSMS codes work on every phone. Our voice authentication works also on basic phones, to all feature phones, as we use in that case the classic voice network.

Solutions

Every check you need. One integration.

Use one service on its own, or chain them into a single flow. Each check is priced separately, so you only pay for what you run.

01 · Identity verification

Prove it's a live person. Then prove it's the right one.

Document, liveness and face match in one session, with national registry lookups when you need them.

Biometric KYCVerify your identity with ease. High-speed selfie capture confirms you are live in just seconds, then instantly matches your face to your ID.Learn more

Document AnalysisFrom ID capture to instant validation. Extract complete data fields, including type and country, backed by comprehensive forensic analysis.Learn more

National registriesDirect to source identity verification. Confirm authenticity against authoritative national ID databases, including NIN, BVN, IPRS, KRA PIN, passport, and driving license registries.Learn more

AML screeningScreen before you serve. Check names against sanctions and watchlists at Level 1 or Level 2.Learn more

NewKYC DeskHandle customer IDs received over e-mail or WhatsApp with ease. Let your staff run instant verification checks and generate official stamped reports in one click.Learn more

02 · Authentication

Your face is the password. So is your voice.

Passwordless login with face biometrics or voice match.

Face Biometric AuthenticationLet your face be your password: quick, secure, and convenient. Skip traditional logins and signups; your face is always with you for instant access.Learn more

Biometric Check with Voice MatchA biometric check on the customer's voice: more reliable than SMS, and easy for anyone to use.Learn more

03 · Two-factor

A second factor that reaches every phone.

SMS codes, voice biometrics and call center authentication, on top of your existing login.

Face Biometric 2FA/MFAFirst, the user logs in with their username and password. Then, we use facial recognition to verify it's really them.Learn more

SMS 2FA/MFAOnce the user logs in with their username and password, we send a unique code to their phone via SMS.Learn more

Call Center AuthenticationRecognise callers by their voice, alongside your standard security questions.Learn more

Voice Biometric 2FA/MFAA simple, seamless and secure extra layer of protection, with the customer's voice as the second factor.Learn more

How it works

From first tap to final answer.

Your customer sees one short flow. You get one clear verdict, with every check behind it.

1StartCreate a session with your API key and the customer's details.
2CaptureThe customer scans their ID and takes a selfie in our web flow, an embedded iframe or your app's in-app browser.
3CheckWe read the document, run liveness and face match, and query national registries when you enable them.
4DecideRead the verdict from the API, a signed webhook or your dashboard.

A person verified by face, next to document and confirmation cards

For developers

Clean APIs. Honest docs.

REST endpoints, field schemas for the countries and documents we read, and documentation that says exactly what each field means, including what it doesn't prove.

Hosted web flow, iframe embed or your app's in-app browser
Country-specific schemas for the data we extract
Your logo and colors on the verification flow
Every verification also visible in your dashboard

Read the docs Get an API key

POST /v2/ocr/analyze

curl -X POST https://authenticalls.com/kyc/client/api/v2/ocr/analyze \
  -H "Authorization: Bearer $API_KEY" \
  -H "Content-Type: application/json" \
  -d '{ "country": "KE", "type": "id-card", "images": ["<front>", "<back>"] }'

200 OK
{
  "isValid": true,
  "detectedType": "id-card",
  "detectedCountry": "KE",
  "extractionType": "specific",
  "parsedData": { "firstName": "AMANI", "lastName": "WANJIKU", ... },
  "documentProof": { "imageManipulation": "PASS", ... }
}

Results

Our results make the case

Backed by a team with 15+ years in telecom and identity, and trusted to verify users for some of the fastest-growing companies, Authenticalls has a proven track record of keeping companies safe and compliant.

99.98%Facial recognition accuracy

2 secondsProcessing time

100%International biometric coverage

89%Approval rate

LivenessOffered as a standard

50M+Verifications completed

Coverage