New

KYC Desk

Verify customers on their behalf.

Your customer sent photos of their ID over WhatsApp or email and will never open an onboarding link. With KYC Desk, you run the verification for them, straight from the Authenticalls dashboard, and download a stamped report.

Get Started Contact Us

Ready in your dashboard. No API integration needed.

Identity verification reportKYD-4F7Q2M

Verified

Adaeze N. OkaforNigeria · National ID card · Customer reference LN-20931

National registry (NIN) Record confirmed

AML screening No matches found

Document checks No issues found

PDFXLSXCSV

Run by Grace A. · 2 Nov 2026, 10:42

Why KYC Desk

Some customers will never onboard themselves

In many markets, customers send a photo of their ID to a branch or an agent and expect the institution to do the rest. Checking those photos by eye is slow, and it leaves no record. KYC Desk puts registry lookups, AML screening and forensic document analysis in one guided form your staff can fill in.

BanksOnboard customers at the branch or over chat.
Microfinance institutionsVerify borrowers who apply through a loan officer.
Remittance companiesCheck senders and receivers before money moves.

Two ways to start

Start from the document, or from a ID number

Upload an ID document

Drop in the ID, we take care of the rest.

Upload the front and back of any identity document.
Details are extracted and populated in seconds.
Your team can review data and make edits, with every change logged in the audit trail.
Run the checks you need: official registry lookups, AML screening, and forensic document analysis.

Enter details manually

Fast lookups with national number only (NIN, BVN, IPRS, KRA PIN).

Select country and destination registries.
Query with only the ID number required.
Instant side-by-side comparison with official records.
Ideal for quick verification when no card photo is available.

How it works

Three steps, one report

1Customer dataUpload documents for automated OCR extraction or enter ID numbers manually.
2ChecksWe list only the checks available for that country and document. You see the price of each one, confirm the customer's consent, and run.
3ReportGet the verdict and the stamped identity verification report. Download it as PDF, XLSX or CSV.

The report

Everything you need for the file, in one stamped report

The verdict and the “Checked via Authenticalls” stamp.
The registry record, compared field by field with the document.
The registry photo and signature, when the registry returns them.
AML Screening and Forensic document analysis result.
The cost of every check and the full audit trail.

National registry (NIN)Record confirmed

Field	From document	Registry
Name	Adaeze N. Okafor	Match
Date of birth	14 Mar 1991	Match
Gender	F	Match
NIN	•••••••• 412	Match

Date of birth edited by the operator, read as “14 Mar 1997”.

Coverage

National databases where your customers are

Nigeria

NINBVNPassportDriver's licence

NIN and BVN by number. Passport and driver's licence from an uploaded document.

Kenya

National ID (IPRS)KRA PIN

By number, or from an uploaded national ID card.

Uganda

National IDTax ID

By number.

South Africa

National ID

By number.

Any country

AML screeningDocument checks

Run on the details and images from an uploaded document. Need another national database? Talk to us.

Built-in controls

Run KYC, with a record of every step

Price before you runEach check shows its price for your account. It is charged to your balance only when you run it.

Automatic refundsIf a check fails or a database cannot be reached, its price is refunded automatically.

Audit trail per operatorEvery run records who ran it, which checks, each edit to what we read, and every report download.

Customer data for 3 daysPersonal data and reports stay available in your history for 3 days. After that, the run shows only its statuses, costs and audit trail.

Fingerprinted reportsEvery generated PDF is securely fingerprinted to guarantee source authenticity and prevent document tampering.

Need self-service onboarding?KYC Desk verifies ID photos shared by customers, without liveness detection. If your users can take a live selfie, upgrade to Biometric KYC with Liveness for maximum identity assurance.

Biometric KYC with Liveness

Questions

Where do I find KYC Desk?

In the sidebar of your Authenticalls dashboard. It is set up for your account already, so there is no API key or integration to configure.

How much does a verification cost?

You pay per check, from your account balance. The form shows the price of every check and the total before you run, and failed checks are refunded automatically.

How long is customer data available to view?

You have 3 days to review the session and re-download your reports. Once that window closes, personal data is purged, leaving only the run status, pricing records, and audit history intact.

Who on my team can use this feature?

Anyone in your organization with an assigned role. Checks draw from your centralized account balance, and the audit log records exactly which team member ran each check.